Optimizing Customer Retention in Urban Laundry Services: A Comparative Analysis of Machine Learning Algorithms in Jakarta's MSME Sector. - Rhisa Adika Putri; Tuga Mauritsius; Bryan Ananda; Riyanto Jayadi (ICIMTech, 2024)

A Systematic Literature Review: The Impact of People, Process, and Technology on InsurTech. - Jessicania Windari; Yulia Ery Kurniawati; Rhisa Adika Putri (ICIMTech, 2024)