An assessment of the potential impacts of knowledge-driven decision support in social welfare. - Ricardo Anderson; Stascia Gordon; Gunjan Mansingh (GHTC, 2014)

KIISA: Towards a Reference Architecture for Integrated Knowledge Services. - Ricardo Anderson; Gunjan Mansingh (IEEE Conf. on Intelligent Systems (2), 2014)

Data Mining Approach to Decision Support in Social Welfare. - Ricardo Anderson; Gunjan Mansingh (Int. J. Bus. Intell. Res., 2014)

Towards a Comprehensive Process Model for Transitioning MIS to KMS. - Ricardo Anderson; Gunjan Mansingh (Int. J. Knowl. Manag., 2016)

A Workflow Management System for Knowledge Management Initiatives. - Ricardo Anderson; Gunjan Mansingh (AMCIS, 2017)

An Assessment of the Impacts of Workflow Management Systems on Knowledge Management Process Activities. - Ricardo Anderson (CIC, 2019)