Training pre-assessment: is it feasible? - Conrad Shayo; Lorne Olfman; Ricardo Teitelroit; Claes Nordahl; Matthew Rodriguez (SIGCPR, 1996)

An exploratory study of the value of pretraining end-user participation. - Conrad Shayo; Lorne Olfman; Ricardo Teitelroit (Inf. Syst. J., 1999)