Uso de Group Storytelling no Treinamento em Organizações. - Ricardo Tulio Gandelman; Flávia Maria Santoro (SBSI, 2009)

Designing training content through Group Storytelling. - Ricardo Tulio Gandelman; Flávia Maria Santoro (CSCWD, 2010)

A collaborative approach to compose training content. - Ricardo Tulio Gandelman; Flávia Maria Santoro (SMC, 2010)

Supporting the Analysis of IT Business Value Using Catalogues. - Ricardo Tulio Gandelman; Flávia Maria Santoro; Claudia Cappelli (AMCIS, 2019)

Assessing IT Business Value using Catalogues. - Ricardo Tulio Gandelman; Claudia Cappelli; Flávia Maria Santoro (CBI (1), 2019)