Video-based hypermedia: guiding design with users' questions. - Blair Nonnecke; Richard David Jacques; Diana McKerlie; Jennifer Preece (New Rev. Hypermedia Multim., 1995)

The Center for People and Systems Interaction (CPSI). - Jennifer Preece; Judith Ramsay; Richard David Jacques; Alessandro Barabesi (CHI Conference Companion, 1996)

The nature of engagement and its role in hypermedia evaluation and design. - Richard David Jacques (1996)

Cognitive and Software Solutions for Computer-related Anxiety. - Judith Ramsay; Richard David Jacques (CHI Extended Abstracts, 1997)