A Historical Analysis on Interoperability in Estonian Data Exchange Architecture: Perspectives from the Past and for the Future. - Eric Blake Jackson; Richard Dreyling; Ingrid Pappel (ICEGOV, 2021)

Social, Legal, and Technical Considerations for Machine Learning and Artificial Intelligence Systems in Government. - Richard Dreyling; Eric Blake Jackson; Tanel Tammet; Alena Labanava; Ingrid Pappel (ICEIS (1), 2021)

Artificial Intelligence Use in e-Government Services: A Systematic Interdisciplinary Literature Review. - Richard Michael Dreyling; Tanel Tammet; Ingrid Pappel (FDSE (CCIS Volume), 2022)

Capacity Building in Government: Towards Developing a Standard for a Functional Specialist in AI for Public Services. - Alena Labanava; Richard Michael Dreyling; Marzia Mortati; Innar Liiv; Ingrid Pappel (FDSE (CCIS Volume), 2022)

Digital Transformation Insights from an AI Solution in Search of a Problem. - Richard Michael Dreyling; Tanel Tammet; Ingrid Pappel (FDSE, 2023)

Technology Push in AI-Enabled Services: How to Master Technology Integration in Case of Bürokratt. - Richard Michael Dreyling; Tanel Tammet; Ingrid Pappel (SN Comput. Sci., 2024)