A knowledge base system for predicting merchandise investment returns. - Charles V. Trappey; Amy J. C. Trappey; Richard Feinberg (Appl. Artif. Intell., 1993)

Determinant elements of customer relationship management in e-business. - D. Horn; Richard Feinberg; Gavriel Salvendy (Behav. Inf. Technol., 2005)

Multi-Channel Retailing and Customer Satisfaction: Implications for E-CRM. - Patricia T. Warrington; Elizabeth Gangstad; Richard Feinberg; Ko de Ruyter (Int. J. E Bus. Res., 2007)

Critical purchasing incidents in e-business. - Kristen Oldenburger; Xinran Lehto; Richard Feinberg; Mark R. Lehto; Gavriel Salvendy (Behav. Inf. Technol., 2008)