Development of standardised e-business solutions via e-chain analysis in the digital utility. - June Wei; Richard G. Platt; Boyd White; Andre P. Jasquith (Int. J. Serv. Stand., 2006)

Teaching Case: Outsourcing a High Speed Internet Access Project: An Information Technology Class Case Study in Three Parts. - Richard G. Platt; William B. Carper; Michael McCool (J. Inf. Syst. Educ., 2010)