HERCULE: a framework for enhancing error reporting in component-based systems. - Karen Renaud; Richard L. Cooper (EDOC, 1999)

An Error Reporting and Feedback Component for Component-Based Transaction Processing Systems. - Karen Renaud; Richard L. Cooper (UIDIS, 1999)

Feedback in human-computer interaction - characteristics and recommendations. - Karen Renaud; Richard L. Cooper (South Afr. Comput. J., 2000)

Considering Possible Outcomes and the User's Environment in Designing User Interfaces for Data Intensive Systems. - Karen Renaud; Richard L. Cooper (UIDIS, 2001)