Impact of a Restricted Natural Language Interface on Ease of Learning and Productivity. - H. Albert Napier; David M. Lane; Richard R. Batsell; Norman S. Guadango (Commun. ACM, 1989)

The Predictability of Commands in a Spreadsheet Program. - Norman S. Guadagno; David M. Lane; Richard R. Batsell; H. Albert Napier (Interact. Comput., 1990)

Knowledge of Command Usage In a Spreadsheet Program. - H. Albert Napier; Richard R. Batsell; David M. Lane; Norman S. Guadagno (Data Base, 1992)

Predicting the Skilled Use of Hierarchical Menus With the Keystroke-Level Model. - David M. Lane; H. Albert Napier; Richard R. Batsell; John L. Naman (Hum. Comput. Interact., 1993)