Networked Mechanism Design Incentive Engineering in Service Value Networks as Exemplified by the Co-Opetition Mechanism. - Tobias Conte; Benjamin Blau; Rico Knapper (AMCIS, 2010)

Service Contract Automation. - Rico Knapper; Benjamin Blau; Sebastian Speiser; Tobias Conte; Christof Weinhardt (AMCIS, 2010)

PROSA - Process-Oriented Service Level Agreements for Providing a Single Point of Contract. - Rico Knapper; Tobias Conte; Benjamin Blau; Hans Richter (MKWI, 2010)

Managing the Quality of Modular Services - A Process-Oriented Aggregation of Expected Service Levels Based on Probability Distributions. - Clemens van Dinther; Rico Knapper; Benjamin Blau; Tobias Conte; Arun Anandasivam (CEC, 2010)

Towards Objectives-Based Process Redesign. - Jochen Martin; Tobias Conte; Rico Knapper (AMCIS, 2011)

Incentives and Performance in Large-scale Lean Software Development - An Agent-based Simulation Approach. - Benjamin Blau; Tobias Hildenbrand; Matthias Armbruster; Martin G. Fassunge; Yongchun Xu; Rico Knapper (ENASE, 2011)

Steering through Incentives in Large-Scale Lean Software Development. - Benjamin S. Blau; Tobias Hildenbrand; Rico Knapper; Athanasios Mazarakis; Yongchun Xu; Martin G. Fassunge (ENASE (Selected Papers), 2011)

A multi-attribute service portfolio design problem. - Rico Knapper; Christoph M. Flath; Benjamin Blau; Anca Sailer; Christof Weinhardt (SOCA, 2011)

Efficient Contracting in Cloud Service Markets with Asymmetric Information - A Screening Approach. - Rico Knapper; Benjamin Blau; Tobias Conte; Anca Sailer; Andrzej Kochut; Ajay Mohindra (CEC, 2011)

Quality of Process ? A Business Process Perspective on Quality of Service. - Rico Knapper; Daniel Poodratchi; Lennart Job (ECIS, 2012)

Risk in modern IT service landscapes: Towards a dynamic model. - Nico Rödder; Rico Knapper; Jochen Martin (SOCA, 2012)

A Risk-Aware Decision Model for Service Sourcing (Short Paper). - Nico Rödder; Paul Karaenke; Rico Knapper (SOCA, 2013)

Decision-Making Based on Incident Data Analysis. - Nico Rödder; Paul Karaenke; Rico Knapper; Christof Weinhardt (CBI (1), 2014)

A utility-based approach for customised cloud service selection. - Foued Jrad; Jie Tao 001; Achim Streit; Rico Knapper; Christoph M. Flath (Int. J. Comput. Sci. Eng., 2015)

Data Analytics for Smart Decision-Making and Resilient Systems. - Benjamin Blau; Clemens van Dinther; Christoph M. Flath; Rico Knapper; Daniel Rolli (Market Engineering, 2021)