Multichannel retail competition with product returns: Effects of restocking fee legislation. - Rita Maria Difrancesco; Arnd Huchzermeier (Electron. Commer. Res. Appl., 2020)

Optimal in-store fulfillment policies for online orders in an omni-channel retail environment. - Rita Maria Difrancesco; Isabelle M. van Schilt; Matthias Winkenbach (Eur. J. Oper. Res., 2021)