Improving Work Allocation Practices in Business Processes Supported by BPMS. - Robbie Uahi; José Luís Pereira; João Varajão (WorldCIST (1), 2018)

A new approach for improving work distribution in business processes supported by BPMS. - José Luís Pereira; João Varajão; Robbie Uahi (Bus. Process. Manag. J., 2020)