Development and application of a heuristic to assess trends in API documentation. - Robert B. Watson (SIGDOC, 2012)

API documentation and software community values: a survey of open-source API documentation. - Robert B. Watson; Mark Stamnes; Jacob Jeannot-Schroeder; Jan H. Spyridakis (SIGDOC, 2013)

Using Readers' and Organizations' Goals to Guide Assessment of Success in Information Websites. - Robert B. Watson; Jan H. Spyridakis (HCI (1), 2015)

The need for innovation in assessing web content performance: A case study. - Robert B. Watson; Jan H. Spyridakis (IPCC, 2016)

A Tool to Remotely Collect and Visualize Users' Interactions with Web-Based Content. - Robert B. Watson; Jan H. Spyridakis (SIGDOC, 2016)

Diverging currents: Continuous innovation in an engineering-based Technical Communication program. - Pam Estes Brewer; Helen M. Grady; Robert B. Watson (ProComm, 2017)

Bridging the Gap Between Paper Patient Records and EHR Systems with the piClinic Console. - Robert B. Watson (GHTC, 2018)

Using Independent Studies to Enhance Usability Assessment Skills in a Generalist Program. - Robert B. Watson; Pam Estes Brewer (ProComm, 2018)

Enriching Technical Communication Education: Collaborating Across Disciplines and Cultures to Develop the piClinic Console. - Robert B. Watson (SIGDOC, 2018)

Affordable patient record automation for small clinics: field testing the piClinic console. - Robert B. Watson (SIGDOC, 2019)