The UMassMed Question Database: A Web-based Educational Resource. - Steven L. Wertheim; Robert M. Plovnick; B. E. Terry; C. A. Cardasis; R. A. Baldor; L. Riza (AMIA, 2000)

Positive attitudes and failed queries: an exploration of the conundrums of consumer health information retrieval. - Qing T. Zeng; Sandra Kogan; Robert M. Plovnick; Jonathan Crowell; Eve-Marie Lacroix; Robert A. Greenes (Int. J. Medical Informatics, 2004)

Research Paper: Assisting Consumer Health Information Retrieval with Query Recommendations. - Qing T. Zeng; Jonathan Crowell; Robert M. Plovnick; Eunjung Kim; Long H. Ngo; Emily Dibble (J. Am. Medical Informatics Assoc., 2006)