Learning to use a text processing system: Evidence from "thinking aloud" protocols. - Clayton Lewis; Robert Mack 001 (CHI, 1982)

Learning to Use Word Processors: Problems and Prospects. - Robert L. Mack; Clayton H. Lewis; John M. Carroll 001 (ACM Trans. Inf. Syst., 1983)

Identifying and designing toward new user expectations in a prototype text-editor (panel session). - Robert Mack 001 (CHI, 1985)

Computer human factors in computer interface design (panel session). - Robert Mack 001; Thomas P. Moran; Judith Reitman Olson; Dennis R. Wixon; John A. Whiteside (CHI, 1985)

Exploring Exploring a Word Processor. - John M. Carroll 001; Robert L. Mack; Clayton H. Lewis; Nancy L. Grischkowsky; Scott P. Robertson (Hum. Comput. Interact., 1985)

Metaphor, Computing Systems, and Active Learning. - John M. Carroll 001; Robert L. Mack (Int. J. Man Mach. Stud., 1985)

Integrated software usage in the professional work environment: evidence from questionnaires and interviews. - Jakob Nielsen; Robert L. Mack; Keith H. Bergendorff; Nancy L. Grischkowsky (CHI, 1986)

Integrated office software benchmarks: A case study. - James R. Lewis; Suzanne C. Henry; Robert L. Mack (INTERACT, 1990)

Usability inspection methods: report on a workshop held at CHI'92, Monterey, CA, May 3-4, 1992. - Robert Mack 001; Jakob Nielsen (ACM SIGCHI Bull., 1993)

ODE: A Self-Guided, Scenario-Based Learning Environment for Object-Oriented Design Principles. - Scott P. Robertson; John M. Carroll 001; Robert L. Mack; Mary Beth Rosson; Sherman R. Alpert; Jürgen Koenemann-Belliveau (OOPSLA, 1994)

Binding objects to scenarios of use. - John M. Carroll 001; Robert L. Mack; Scott P. Robertson; Mary Beth Rosson (Int. J. Hum. Comput. Stud., 1994)

Roles for Digital Libraries in K-12 Education. - Miriam J. Masullo; Robert Mack 001 (D Lib Mag., 1996)

The CHI '95 conference electronic publication: introduction to an experiment. - Robert Mack 001; Linn Marks; Dave Collins; Keith Instone (ACM SIGCHI Bull., 1996)

IBM Search UI Prototype Evaluation at the Interactive Track of TREC-6. - Birgit Schmidt-Wesche; Robert Mack 001; Christian Lenz Cesar; David VanEsselstyn (TREC, 1997)

SIGCHI needs you! - Robert Mack 001; Allison Druin; David Riederman; Jean Scholtz; Cathleen Wharton (ACM SIGCHI Bull., 1998)

Knowledge portals and the emerging digital knowledge workplace. - Robert Mack 001; Yael Ravin; Roy J. Byrd (IBM Syst. J., 2001)

Text analytics for life science using the Unstructured Information Management Architecture. - Robert L. Mack; Sougata Mukherjea; Aya Soffer; Naohiko Uramoto; Eric W. Brown 001; Anni Coden; James W. Cooper; Akihiro Inokuchi; Bhavani Iyer; Yosi Mass; Hirofumi Matsuzawa; L. Venkata Subramaniam (IBM Syst. J., 2004)