User Requirements for the Development of Smartphone Self-reporting Applications in Healthcare. - Michael P. Craven; Kirusnapillai Selvarajah; Robert S. K. Miles; Holger Schnädelbach; Adam Massey; Kavita Vedhara; Nicholas Raine-Fenning; John A. Crowe (HCI (2), 2013)

Towards a method of identifying the causes of poor user experience on websites. - Robert S. K. Miles; Julie Greensmith; Holger Schnädelbach; Jonathan M. Garibaldi (UKCI, 2013)