ComSoc's membership programs [The President's Page]. - Nim Cheung 001; Shri Goyal; Robert Shapiro; Daehyoung Hong; Andrzej Jajszczyk; Araceli Garcia Gomez; T. Scott Atkinson (IEEE Commun. Mag., 2007)

Business Process Analytics. - Michael zur Muehlen; Robert Shapiro (Handbook on Business Process Management (2), 2015)

The President's Page. - Harvey Freeman; Robert Shapiro (IEEE Commun. Mag., 2016)