Should a Chatbot Disclose Itself? Implications for an Online Conversational Retailer. - Roberta De Cicco; Susana Cristina Lima da Costa e Silva; Riccardo Palumbo (CONVERSATIONS, 2020)

Understanding Users' Acceptance of Chatbots: An Extended TAM Approach. - Roberta De Cicco; Serena Iacobucci; Antonio Aquino; Francesca Romana Alparone; Riccardo Palumbo (CONVERSATIONS, 2021)

Deepfakes Unmasked: The Effects of Information Priming and Bullshit Receptivity on Deepfake Recognition and Sharing Intention. - Serena Iacobucci; Roberta De Cicco; Francesca Michetti; Riccardo Palumbo; Stefano Pagliaro (Cyberpsychology Behav. Soc. Netw., 2021)

Value Creation in Gamified Chatbot Interactions and Its Impact on Brand Engagement. - Susana C. Silva; Roberta De Cicco; Maria Levi; Maik Hammerschmidt (CONVERSATIONS, 2022)

Exploring the Dark Corners of Human-Chatbot Interactions: A Literature Review on Conversational Agent Abuse. - Roberta De Cicco (CONVERSATIONS, 2023)