What determines success of an e-government service? Validation of an integrative model of e-filing continuance usage. - Narvadha Veeramootoo; Robin Nunkoo; Yogesh Kumar Dwivedi (Gov. Inf. Q., 2018)

Consumers acceptance of artificially intelligent (AI) device use in service delivery. - Dogan Gürsoy; Oscar Hengxuan Chi; Lu Lu; Robin Nunkoo (Int. J. Inf. Manag., 2019)

Interactivity in online chat: Conversational cues and visual cues in the service recovery process. - Yingying Huang; Dogan Gürsoy; Meng Zhang; Robin Nunkoo; Si Shi (Int. J. Inf. Manag., 2021)

Fifty years of information management research: A conceptual structure analysis using structural topic modeling. - Anuj Sharma; Nripendra P. Rana; Robin Nunkoo (Int. J. Inf. Manag., 2021)

Indian Travellers' Adoption of Airbnb Platform. - Kuttimani Tamilmani; Nripendra P. Rana; Robin Nunkoo; Vishnupriya Raghavan; Yogesh K. Dwivedi (Inf. Syst. Frontiers, 2022)

Customers' acceptance of artificially intelligent service robots: The influence of trust and culture. - Oscar Hengxuan Chi; Christina G. Chi; Dogan Gürsoy; Robin Nunkoo (Int. J. Inf. Manag., 2023)