Human and Data-Driven Design Fictions: Entering the Near-Future Zone. - Alessio Malizia; Raymond R. Bond; Robin Turkington; Maurice D. Mulvenna (ReCogErg@ECCC, 2019)

User Archetype Discovery By Cluster Analysis of Caller Log Data: Tenure Evolution is Stable as Time Period Reduces. - Robin Turkington; Maurice D. Mulvenna; Raymond R. Bond; Siobhan O'Neill; Cherie Armour (ECCE, 2019)

Co-creating Requirements and Assessing End-User Acceptability of a Voice-Based Chatbot to Support Mental Health: A Thematic Analysis of a Living Lab Workshop. - Antonio Benítez-Guijarro; Raymond R. Bond; Frederick G. Booth; Zoraida Callejas; Edel Ennis; Anna Esposito; Matthias Kraus 001; Gavin McConvey; Michael F. McTear; Maurice D. Mulvenna; Courtney Potts; Louisa Pragst; et al. (IWSDS, 2020)

A Content and Knowledge Management System Supporting Emotion Detection from Speech. - Binh Vu; Mikel de Velasco; Paul Mc Kevitt; Raymond R. Bond; Robin Turkington; Frederick G. Booth; Maurice D. Mulvenna; Michael Fuchs 002; Matthias L. Hemmje (IWSDS, 2020)

Why do people call crisis helplines? Identifying taxonomies of presenting reasons and discovering associations between these reasons. - Robin Turkington; Maurice D. Mulvenna; Raymond R. Bond; Siobhan O'Neill; Courtney Potts; Cherie Armour; Edel Ennis; Catherine Millman (Health Informatics J., 2020)

Can Chatbots Help Support a Person's Mental Health? Perceptions and Views from Mental Healthcare Professionals and Experts. - Colm Sweeney; Courtney Potts; Edel Ennis; Raymond R. Bond; Maurice D. Mulvenna; Siobhan O'Neill; Martin Malcolm; Lauri Kuosmanen; Catrine Kostenius; Alex Vakaloudis; Gavin McConvey; Robin Turkington; et al. (ACM Trans. Comput. Heal., 2021)