Perspectives on Business Intelligence - Raymond T. Ng; Patricia C. Arocena; Denilson Barbosa 001; Giuseppe Carenini; Luiz Celso Gomes Jr.; Stephan Jou; Rock Anthony Leung; Evangelos E. Milios; Renée J. Miller; John Mylopoulos; Rachel Pottinger; Frank Wm. Tompa; et al. (Morgan & Claypool Publishers, 2013)