Fuzzy inference suitability to determine the utilitarian quality of B2C websites. - Adrian Castro-Lopez; Javier Puente; Rodolfo Vazquez-Casielles (Appl. Soft Comput., 2017)

e-Service Quality Model for Spanish Textile and Fashion Sector: Positioning Analysis and B2C Ranking by F-Topsis. - Adrian Castro-Lopez; Javier Puente; Rodolfo Vazquez-Casielles (Int. J. Inf. Technol. Decis. Mak., 2018)