Introduction of BPS Systems into Operational Practice: Achievements and Setbacks. - Tomas Andersson; Ilia Bider; Rogier Svensson (CAiSE Workshops (2), 2004)

Aligning people to business processes experience report. - Tomas Andersson; Ilia Bider; Rogier Svensson (Softw. Process. Improv. Pract., 2005)