Discovering Business Processes in CRM Systems by Leveraging Unstructured Text Data. - Rolf B. Bänziger; Artie Basukoski; Thierry J. Chaussalet (HPCC/SmartCity/DSS, 2018)

Discovering Process Models from Patient Notes. - Rolf B. Bänziger; Artie Basukoski; Thierry J. Chaussalet (ICCS (3), 2023)