ESSMArT Way to Manage User Requests. - Maleknaz Nayebi; Liam Dicke; Ron Ittyipe; Chris Carlson; Guenther Ruhe (CoRR, 2018)

ESSMArT way to manage customer requests. - Maleknaz Nayebi; Liam Dicke; Ron Ittyipe; Chris Carlson; Guenther Ruhe (Empir. Softw. Eng., 2019)