Grid scheduling with NBU service times. - Yusik Kim; Rhonda Righter; Ronald Wolff (Oper. Res. Lett., 2010)

The power of partial power of two choices. - Osman T. Akgun; Rhonda Righter; Ronald Wolff (SIGMETRICS Perform. Evaluation Rev., 2011)

Understanding the marginal impact of customer flexibility. - Osman T. Akgun; Rhonda Righter; Ronald Wolff (Queueing Syst. Theory Appl., 2012)