The BPM lifecycle: How to incorporate a view external to the organization through dynamic capability. - Ronaldo Bernardo; Simone Vasconcelos Ribeiro Galina; Silvia Inês Dallavalle de Pádua (Bus. Process. Manag. J., 2017)

A map for the holistic BPM diagnosis. - Cintia Alves Nogueira; Silvia Inês Dallavalle de Pádua; Ronaldo Bernardo (Bus. Process. Manag. J., 2022)