Data mining techniques to improve no-show forecasting. - Rong Zeng Cao; Wei Ding 002; Xiang Yang He; Hao Zhang 096 (SOLI, 2010)

Pricing and slot allocation for long-term customers of shipping transportation services. - Feng Li; Tie Liu; Rong Zeng Cao; Jun Xu (SOLI, 2010)

Business outcome-based pricing models for IT services. - Rong Zeng Cao; Wei Ding 002; Zhong Su (SOLI, 2012)