When knowledge management matters: interplay between green human resources and eco-efficiency in the financial service industry. - Silvana de Souza Moraes; Charbel José Chiappetta Jabbour; Rosane A. G. Battistelle; Jonny Mateus Rodrigues; Douglas William Scott Renwick; Cyril R. H. Foropon; David Roubaud (J. Knowl. Manag., 2019)