Identificando expectativas de qualidade de SIs com o apoio de modelos de negócio. - Rosaria Viana Bittencourt; Renata Mendes de Araujo (WebMedia (Companion), 2008)

Experiences on the Use of Business Models for Identifying Quality Requirements for Information systems. - Rosaria Bittencourt; Renata Mendes de Araujo; Claudia Cappelli; Juliana Jansen Ferreira; Priscila Engiel (QUATIC, 2010)

Using business models to identify expected quality for information systems. - Rosaria Bittencourt; Renata Mendes de Araujo (Int. J. Bus. Process. Integr. Manag., 2011)