Total Quality Management. Are information systems managers ready? - J. Michael Pearson; Cynthia S. McCahon; Ross T. Hightower (Inf. Manag., 1995)

The Effects of Information Technology Project Complexity on Group Interaction. - Tom L. Roberts; Paul H. Cheney; Paul D. Sweeney; Ross T. Hightower (J. Manag. Inf. Syst., 2004)

Improving Group Communication Outcomes with Collaborative Software: The Impact of Group Size, Media Richness, and Social Presence. - Tom L. Roberts; Paul Benjamin Lowry; Paul H. Cheney; Ross T. Hightower (HICSS, 2006)

Bridging the divide: A qualitative comparison of information security thought patterns between information security professionals and ordinary organizational insiders. - Clay Posey; Tom L. Roberts; Paul Benjamin Lowry; Ross T. Hightower (Inf. Manag., 2014)