When and How Trustworthiness Matters: Knowledge Transfer and the Moderating Effect of Causal Ambiguity. - Gabriel Szulanski; Rossella Cappetta; Robert J. Jensen (Organ. Sci., 2004)

Employee Self-Service Technology and Performance: the Role of Learning Transfer and Involvement. - Rossella Cappetta; Likoebe M. Maruping; Joshua Madden; Massimo Magni (ICIS, 2015)