Structuring and Modeling Knowledge in the Context of Enterprise Resource Planning. - Michael Rosemann; Roy Chan (PACIS, 2000)

Integrating Knowledge into Process Models - A Case Study. - Roy Chan; Michael Rosemann (ACIS, 2001)

Managing Knowledge in Enterprise Systems. - Roy Chan; Michael Rosemann (PACIS, 2001)

A Classification of Knowledge in Enterprise System Roles. - Roy Chan; Michael Rosemann (ACIS, 2002)