Assisting Process Modeling by Identifying Business Process Elements in Natural Language Texts. - Renato César Borges Ferreira; Lucinéia Heloisa Thom; José Palazzo Moreira de Oliveira; Diego Toralles Avila; Rubens Ideron dos Santos; Marcelo Fantinato (ER Workshops, 2017)

A Practical User Feedback Classifier for Software Quality Characteristics. - Rubens Ideron dos Santos; Karina Villela; Diego Toralles Avila; Lucinéia Heloisa Thom (SEKE, 2021)

A systematic literature review of process modeling guidelines and their empirical support. - Diego Toralles Avila; Rubens Ideron dos Santos; Jan Mendling; Lucinéia Heloisa Thom (Bus. Process. Manag. J., 2021)