DSTS: An expert system for diagnosis of advanced digital subscriber services. - Elliot Eichen; Dave Brooks; Daniel Burch; Radhika Chippada; Sarah Cousins; Gang Fu; Gary Lambert; Ruowen Rong; George Ruban (NOMS, 1998)

Web-based expert system for automated DSL loop qualification. - Ruowen Rong; Dave Brooks; Gang Fu; Elliot Eichen (NOMS, 2000)