The role of web-based promotion on the development of a relationship marketing model to enable sustainable growth. - Ergun Gide; S. M. Riad Shams (WCIT, 2011)

A study for the implementation of web-enhanced relationship marketing focused sustainable growth model on Bangladesh cricket board. - Ergun Gide; S. M. Riad Shams (WCIT, 2011)

The use of e-CRM database to promote a value-breeding bond network: the case of Hawthorn football club of Australian rules. - Ergun Gide; S. M. Riad Shams (WCIT, 2011)

A Multi-Campus Approach of Mobility and Quality Assurance of Higher Education: The Synthesis of an Australian Case. - S. M. Riad Shams (Int. J. Technol. Educ. Mark., 2013)

Risk of an epidemic impact when adopting the Internet of Things: The role of sector-based resistance. - Raffaele Trequattrini; S. M. Riad Shams; Alessandra Lardo; Rosa Lombardi (Bus. Process. Manag. J., 2016)

Stakeholder Relationship Management in Online Business and Competitive Value Propositions: Evidence from the Sports Industry. - S. M. Riad Shams (Int. J. Online Mark., 2016)

Big data and risk management in business processes: implications for corporate real estate. - Enrico Battisti; S. M. Riad Shams; Georgia Sakka; Nicola Miglietta (Bus. Process. Manag. J., 2020)

Applications of Industry 4.0 for Pandemic Responses and Business Continuity: A TOE-DCV Integrated Approach. - Sheshadri Chatterjee; Ranjan Chaudhari; S. M. Riad Shams (IEEE Trans. Engineering Management, 2024)