Design Thinking Approach in Planning E-commerce for Domestic Plumbing Services. - Sachin Shivaji Jadhav; Pratul Chandra Kalita (EBEE, 2019)

Service development process: an integrated perspective in developing a service process for e-commerce. - Sachin Shivaji Jadhav; Pratul Chandra Kalita (Int. J. Serv. Technol. Manag., 2023)