Human technology intermediation to reduce cognitive load: understanding healthcare staff members' practices to facilitate telehealth access in a Federally Qualified Health Center patient population. - Alicia Williamson; Marcy G. Antonio; Sage Davis; Vaishnav Kameswaran; Tawanna R. Dillahunt; Lorraine R. Buis; Tiffany C. Veinot (J. Am. Medical Informatics Assoc., 2024)