Towards Customer Knowledge Relationship Management: Integrating Knowledge Management and Customer Relationship Management Process. - Haroun Alryalat; Samer Al Hawari (J. Inf. Knowl. Manag., 2008)

The Outcome of Knowledge Process for Customer of Jordanian Companies on the Achievement of Customer Knowledge Retention. - Amine Nehari-Talet; Samer Al Hawari; Haroun Alryalat (Int. J. Knowl. Manag., 2010)

Applying Security Policies in Small Business Utilizing Cloud Computing Technologies. - Louay Karadsheh; Samer Al Hawari (Int. J. Cloud Appl. Comput., 2011)

Ethical Decision Making with Information Systems Students: An Exploratory Study. - Samer Al Hawari; Amine Nehari-Talet (Int. J. Cyber Ethics Educ., 2011)

The Practice of Jordanian Business to Attain Customer Knowledge Acquisition. - Amine Nehari-Talet; Samer Al Hawari; Ebrahim Mansour; Haroun Alryalat (Int. J. Knowl. Manag., 2011)

Knowledge-Based Risk Management framework for Information Technology project. - Samer Al Hawari; Louay Karadsheh; Amine Nehari-Talet; Ebrahim Mansour (Int. J. Inf. Manag., 2012)

The Support of Knowledge Process to Enhance Risk Analysis in Jordanian Telecommunication Companies. - Louay Karadsheh; Samer Al Hawari; Amine Nehari-Talet (J. Inf. Knowl. Manag., 2012)

Impact Evaluation of Customer Knowledge Process on Customer Knowledge Expansion: An Empirical Study in Jordanian Banking Sector. - Samer Al Hawari (Int. J. Knowl. Soc. Res., 2013)

Integration between Cloud Computing Benefits and Customer Relationship Management (CRM) Processes to Improve Organization's Performance. - Sana'a Nawaf Al-Nsour; Haroun Alryalat; Samer Al Hawari (Int. J. Cloud Appl. Comput., 2014)

Customer Expansion Processes Mediating by Knowledge from Customer in the Jordanian Telecommunication Sector to Achieve Customer Profitability. - Samer Alhawari (Int. J. E Entrepreneurship Innov., 2015)

An empirical study on customer retention and customer loyalty. - Samer Alhawari (Int. J. Inf. Syst. Chang. Manag., 2015)

A new fast associative classification algorithm for detecting phishing websites. - Wael Hadi; Faisal Aburub; Samer Alhawari (Appl. Soft Comput., 2016)

Relationship among Project Management Processes and Knowledge Repository for Project Success. - Samer Alhawari (Int. J. Enterp. Inf. Syst., 2016)

An Empirical Study to Evaluation of Customer Acquisition Processes on Customer Satisfaction. - Samer Alhawari; Haroun Alryalat; Hana Hunaiti (Int. J. Serv. Sci. Manag. Eng. Technol., 2016)

Implementing Risk Management Processes into a Cloud Computing Environment. - Samer Alhawari; Mufleh Amin Al-Jarrah; Wael Hadi (Int. J. Web Portals, 2017)

Integrating associative rule-based classification with Naïve Bayes for text classification. - Wael Hadi; Qasem A. Al-Radaideh; Samer Alhawari (Appl. Soft Comput., 2018)

The Influence of Human Resources Management Processes (HRMPs) to Achieving Sustainable Competitive Advantage. - Mufleh Amin Al-Jarrah; Louay Karadsheh; Mu'awya Naser; Samer Alhawari (Int. J. Knowl. Syst. Sci., 2018)

The Impact of Services Quality Factors on Improving Actual Used for Mobile Application: Customer Engagement as Mediating Variable. - Samer Alhawari; Khaled Mahmoud Al-Shawabkeh (Int. J. E Serv. Mob. Appl., 2021)

The Importance of Knowledge-Based Risk Processes to Risk Analysis. - Amine Nehari-Talet; Louay Karadsheh; Samer Alhawari; Hana Hunaiti (Int. J. Knowl. Manag., 2021)

Toward a Smart Organization, Integrating KM Processes, and Organizational Capabilities. - Khaled Mahmoud Al-Shawabkeh; Samer Alhawari; Mohammad Abed-Haleem Al-Kharabsheh (Int. J. Sociotechnology Knowl. Dev., 2022)