Towards Processpedia - An Ecological Environment for BPM Stakeholders Collaboration. - António Rito Silva; Michael Rosemann; Samia Mazhar (Business Process Management Workshops, 2010)

Designing complex socio-technical process systems - the airport example. - Samia Mazhar; Paul Pao-Yen Wu; Michael Rosemann (Bus. Process. Manag. J., 2019)