WeightMentor, bespoke chatbot for weight loss maintenance: Needs assessment & Development. - Samuel Holmes; Anne Moorhead; Raymond R. Bond; Huiru Zheng; Vivien Coates; Michael F. McTear (BIBM, 2019)

Usability testing of a healthcare chatbot: Can we use conventional methods to assess conversational user interfaces? - Samuel Holmes; Anne Moorhead; Raymond R. Bond; Huiru Zheng; Vivien Coates; Michael F. McTear (ECCE, 2019)

Towards Validating a Chatbot Usability Scale. - Samuel Holmes; Raymond R. Bond; Anne Moorhead; Huiru Jane Zheng; Vivien Coates; Michael F. McTear (HCI (23), 2023)