An empirical study on Web-based services and customer loyalty. - Samuel Otim; Varun Grover (Eur. J. Inf. Syst., 2006)

E-commerce: a brand name's curse. - Samuel Otim; Varun Grover (Electron. Mark., 2010)

Resolving uncertainty and creating value from the exercise of e-commerce investment options. - Samuel Otim; Varun Grover (Inf. Syst. J., 2012)

The Impact of Information Technology Investments on Downside Risk of the Firm: Alternative Measurement of the Business Value of IT. - Samuel Otim; Kevin E. Dow; Varun Grover; Jeffrey A. Wong (J. Manag. Inf. Syst., 2012)