The Impact of Electronic Health Records on Outpatient Flow: An Evaluation of Pre- and Post-Implementation Expectations. - Arun Vishwanath; Peter Winkelstein; Sandeep Rajan Singh (AMIA, 2006)

The impact of electronic medical record systems on outpatient workflows: A longitudinal evaluation of its workflow effects. - Arun Vishwanath; Sandeep Rajan Singh; Peter Winkelstein (Int. J. Medical Informatics, 2010)