ASL: a DSL for remote contact center agents. - Andre Carvalho; Susana Oliveira; Sandra Fernandes; António Cunha (SMC, 2014)

Gamification in the Workplace: A Systematic Literature Review. - Ana Teresa Ferreira-Oliveira; Alexandra M. Araújo; Sandra Fernandes; Isabel Cerca Miguel (WorldCIST (3), 2017)

Performance Appraisal of Higher Education Teachers' in Information Systems and Technology: Models, Practices and Effects. - Ana Teresa Ferreira-Oliveira; Sandra Fernandes; Joana Santos (WorldCIST (3), 2018)