Business Process Management Education in Academia: Status, Challenges, and Recommendations. - Wasana Bandara; Donald R. Chand; Alina M. Chircu; Sandra Hintringer; Dimitris Karagiannis; Jan Recker; Antonie van Rensburg; Catherine Usoff; Richard J. Welke (Commun. Assoc. Inf. Syst., 2010)

Process Driven Competence Management: A Case Study at Hilti Corporation. - Sandra Hintringer; Martin Nemetz (Wissensmanagement, 2011)