Website Evaluation Questionnaire: Development of a Research-Based Tool for Evaluating Informational Websites. - Sanne Elling; Leo Lentz; Menno de Jong (EGOV, 2007)

Retrospective think-aloud method: using eye movements as an extra cue for participants' verbalizations. - Sanne Elling; Leo Lentz; Menno de Jong (CHI, 2011)

Measuring the quality of governmental websites in a controlled versus an online setting with the 'Website Evaluation Questionnaire'. - Sanne Elling; Leo Lentz; Menno de Jong; Huub van den Bergh (Gov. Inf. Q., 2012)

Combining Concurrent Think-Aloud Protocols and Eye-Tracking Observations: An Analysis of Verbalizations and Silences. - Sanne Elling; Leo Lentz; Menno de Jong (IEEE Trans. Prof. Commun., 2012)