Customer Relationship Management through Mobile Technologies: Exploratory Study on Indian Youth. - Arpita Khare; Sapna Rakesh (Int. J. Inf. Syst. Soc. Chang., 2012)

Online Video Advertisements' Effect on Purchase Intention: An Exploratory Study on Youth. - Geetika Jain; Sapna Rakesh; Kostubh Raman Chaturvedi (Int. J. E Bus. Res., 2018)

Blockchain in logistics industry: in fizz customer trust or not. - Geetika Jain; Harjit Singh; Kostubh Raman Chaturvedi; Sapna Rakesh (J. Enterp. Inf. Manag., 2020)