Insert movie reference here: a system to bridge conversation and item-oriented web sites. - Sara Drenner; F. Maxwell Harper; Dan Frankowski; John Riedl; Loren G. Terveen (CHI, 2006)

Talk amongst yourselves: inviting users to participate in online conversations. - F. Maxwell Harper; Dan Frankowski; Sara Drenner; Yuqing Ren; Sara B. Kiesler; Loren G. Terveen; Robert E. Kraut; John Riedl (IUI, 2007)

Crafting the initial user experience to achieve community goals. - Sara Drenner; Shilad Sen; Loren G. Terveen (RecSys, 2008)

Building Member Attachment in Online Communities: Applying Theories of Group Identity and Interpersonal Bonds. - Yuqing Ren; F. Maxwell Harper; Sara Drenner; Loren G. Terveen; Sara B. Kiesler; John Riedl; Robert E. Kraut (MIS Q., 2012)