Beneath the Wires: E-services equality. - Pnina Shachaf; Sarah M. Horowitz (AMCIS, 2006)

Service equality in virtual reference. - Pnina Shachaf; Shannon M. Oltmann; Sarah M. Horowitz (J. Assoc. Inf. Sci. Technol., 2008)

So You Want to Be a Leader? Examining Pathways to Special Collections Administration. - Sarah M. Horowitz; Colleen W. Barrett (Coll. Res. Libr., 2023)